HP Print and Scan Doctor for Windows

  • Free

  • In English
  • V 19.0.0
  • 3.6

  • Security Status

Softonic review

Cathy Buggs
Cathy BuggsUpdated a year ago

Free printer and scanner tool

HP Print and Scan Doctor is a free utility for HP printers and scanners. The software can fix printing and scanning problems by connecting to the HP printer to scan the device. You can download the HP Print and Scan Doctor for Windows PC computers and laptops. The developer of the lightweight freeware is Hewlett-Packard.

Does HP Print and Scan Doctor work?

The HP Print and Scan Doctor is a powerful program that lets you resolve connection issues between your PC device and HP printer. You can follow the on-screen instructions to troubleshoot your printer and scanner performance issues.

What does HP Print and Scan Doctor do?

The diagnostic tool searches for connected products, communicates with the selected device, identifies issues, and fixes problems. The application first examines the printer and then the scanner to fix issues. 

There will be a list of points that the app will check. A green checkmark will be next to the conditions that are okay, and a red ‘X’ will be beside the steps that triggered an error. The system scans the ‘Recommended Updates’, ‘Print Spooler’, ‘Driver Check’, ‘Device Status’, ‘Device Manager’, ‘Device Online’, ‘Print Queue’, ‘Port Match’, and ‘Device Conflicts’ for the printer.

If the printer does not display any disruptions, then you can print a test page to verify that the connection works. There are similar stages examined for the scanner. Additionally, HP Doctor checks that the ‘Windows WIA Scan’, ‘HP Twain Scan’, ‘Registry’, and ‘HP Scan’ are functioning properly. You can perform a test scan to make sure that the devices are connected.

If there is an error detected, then the HP Print and Scan Doctor will tell you which part of the process is causing the issue by marking the step in red with an ‘X’. There will be a detailed description at the bottom of the user interface that tells you how to resolve the problem. You can follow the instructions and then click on ‘Retry’.

Your printer and PC can connect through a USB cable or wireless network connection. The Doctor will begin searching for your HP after you click ‘Start’. Multiple printers can be shown on the ‘Choose Your Product’ page. You can choose your preferred printer by tapping on the selection. If you do not see your printer, then you can click on ‘My product is not listed’.

How do I download HP Print and Scan Doctor?

You can turn on the printer that you want to use before the HP Print and Scan Doctor installation. You may be asked to allow the software to make changes to your PC. You will need to agree to the terms before using the HP Software.

The HP Doctor download is free to use on Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, and Windows 11 32 bit and 64 bit operating systems. The app is not available to install on Apple Mac computers and laptops. You are able to uninstall the HP utility from your PC.

Alternative printer platforms

Brother Print&Scan and HP Driver Updates Scanner are comparable applications that work with printers and scanners. The Brother Print&Scan software is only compatible with Brother products, whereas the HP Driver Updates Scanner can only function with HP products.

The HP Doctor and Brother Print&Scan have appealing, easy-to-use interfaces. The HP Scanner user interface, however, is cluttered and overwhelming. Brother Print&Scan is free to download and install. The HP Scanner is available as a free trial for a limited time.

Brother Print&Scan lets you conveniently access your printer and scanner settings for Brother devices. The HP Scanner checks your device to make sure that you have the most recent printer driver installed.

HP printer and scanner solution

The HP Print and Scan Doctor is a simple tool that connects, scans, finds, and fixes a connection problem, ink issue, etc. The program only functions with Microsoft Windows PC and HP devices. There is no HP Print and Scan Doctor for Mac.  You can use HP Doctor to resolve both printer and scanner concerns. The utility delivers detailed instructions that are easy to follow.

What is the latest version of HP Print and Scan Doctor?

The tool receives consistent updates that are up to date with the current Windows operating system. You can visit the HP support website to see their most recent software update, security information, privacy policy, etc.


  • Safe
  • Lightweight
  • User friendly interface
  • Scans and solves issues
  • Detailed test results
  • Step-by-step instructions
  • USB or wireless connection


  • Not cross-platform

Older versions

Program available in other languages

HP Print and Scan Doctor for PC

  • Free

  • In English
  • V 19.0.0
  • 3.6

  • Security Status

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Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.